Click here to access the sign in page. From there, click on 'Forgot password?'.
Enter the email address associated with your account and click submit.
Follow the instructions provided in the email you receive to complete your password reset.
Frequently Asked Questions
Click here to access the sign in page. From there, click on 'Forgot password?'.
Enter the email address associated with your account and click submit.
Follow the instructions provided in the email you receive to complete your password reset.
If you did not receive the password reset email, please contact prowebsitesupport@resideo.com for assistance.
If you receive an error message when trying to create an account, please contact prowebsitesupport@resideo.com for assistance.
If you are able to sign in successfully but cannot navigate past the additional information page(see below image for example), please contact support.academy@resideo.com for assistance.
No. Each class participant must enroll themselves and acknowledge the terms and conditions.
If your Resideo Academy account is not set to the correct language, you can change the language in your account settings. First, click on the user menu icon in the top left corner of the page to open the menu navigation.
Click on the pencil icon to open your profile settings.
From your profile settings, click on the 'Preferences' tab. Select your desired language from the dropdown menu and click 'Save Changes'.
Click 'Confirm' to reload the platform with your desired language.